|
|
|
The summer job that helped Olympic skater Kurt Browning realize he belonged at the rink
| Source: |
The Globe and Mail |
| Date: |
May 26, 2026 |
| Author: |
Rosemary Counter |
Olympic figure skater Kurt Browning wowed crowds by landing the
first quadruple jump in competition. But have you ever seen him
balance a tray of a half-dozen sizzling fajitas? You could have in
Edmonton in the mid-1980s - provided you got there before he (quite
rightfully) got the boot. In the first instalment of The Globe's "How
I Spent My Summer" series this year, Mr. Browning recalls a very low
scoring summer at Chi-Chi's.
I'd been training in Edmonton since I was 16 with Mom and Dad footing
the bill for all my lessons, living expenses and food. At one point
during a visit home, we had a little family meeting where they said,
"You're spending too much money." It made me a bit mad, and I was an
insolent kid, so I said, "Fine, I'll do it on my own! I'll get a
job."
I got the first job I tried for at Chi-Chi's, a Mexican restaurant
chain I could see across the parking lot from my apartment's balcony
window. Rumour is the boss named the restaurant after his wife's
breasts, her "chi-chis." Restaurant folklore? Perhaps. This location
must have been new, because there's no other explanation for why they
hired me.
This was before I'd won a world title so I wasn't famous at all. My
name was on my shirt, a brown polyester
throw-it-in-a-landfill-and-it-will-never-ever-die shirt. I worked a
four-hour shift, the late morning and early afternoon one, and then
I'd go skating. I don't think I ever even graduated to the dinner
service rush.
One of the coolest things was the deep-fried ice cream, which the
waiters made themselves. You'd go into the freezer and unwrap this
pre-formed ball of ice cream and stick it right into the oil. It was a
challenge and an art, because if you missed it by 10 seconds, it's
gone. I was good at that, but was I a good waiter? Um, I was
friendly. I don't remember any big tips though, so maybe I wasn't as
fun as I think.
I sometimes got a "Chi-Chi's hickey" — a burn on your neck from the
hot plate on one of those big trays when you're balancing five or six
meals. I even fell with one of those once and made a huge
mess.
My manager was this guy, Andy. Chi-Chi's has this quality service
check called the QSC; you don't know when it's happening but a
customer is sent to test you and see you do everything right. You need
to be there within two minutes of when they sit down, for example. You
have to greet them happily and say your name.
One of the rules that really bugged me was one where you had to walk
up to the table and say, "Good morning, my name is Kurt Browning and
would you like a Big Red?" That's a Mexican beer, and if you ask
people that at 9:15 in the morning, they look at you like, "No,
weirdo, I'll have a coffee." Then it'd be awkward the rest of the
time. So, I stopped doing it.
One day, the QSC guy was assessing my performance with a little cork
board thing under the table. That same day, this other guy I worked
with — a really good waiter and total pro — didn't show up, so I had
eight tables instead of four. I didn't do very well.
A few weeks later, I got pulled into Andy's office and told I'd got
QSC'ed. "You scored 75 per cent," Andy said. That didn't sound so bad,
so I said, "I guess I could have done better." He said, "Could have
done better? You have the worst score in North America." Of all the
Chi-Chi's across North America, I was the worst. Turns out Andy
doesn't accept anything less than 98 per cent, so 75 per cent suddenly
seemed pretty bad.
There was a long glaring silence and then I said, "I'm fired, right?"
He said yes, absolutely, but that he'd give me a glowing
recommendation that I was at least a nice guy. But I wasn't upset. I
remember thinking, "This is a good thing. I need to be at the rink
anyhow." I was never meant to be a waiter, so Andy did me a
favour.
I was only there a few months, but I very quickly surmised the fact
that my pay cheques were hardly putting a dent in what my life cost. I
got a new appreciation for my parents and a quick lesson in the value
of a dollar, which was good because soon enough I was being invited to
do skate shows and didn't need Chi-Chi's anymore. But I still liked
Chi-Chi's and went back all the time. They gave me free meals and a
Big Red.
|
|
|
|
|